ITIL® 4 Specialist – High Velocity IT

ITIL® 4 Specialist – High Velocity IT

ON SITE, ONLINE LIVE, SELF STUDY

3 DAYS

EN, FR

ADVANCED

CERTIFICATE

LEARNING GOALS

This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included.

By the end of the course, the learner will:

  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
  • Understand the digital product lifecycle in terms of the ITIL operating model.
  • Understand the importance of ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.
  • Know how to contribute to achieving value with digital products.

AUDIENCE

IT and service management practitioners who work in organizations that are becoming more digitally enabled. Target audience includes:

  • Business Managers
  • IT Management
  • IT Developers
  • IT Support Staff
  • Business Process Owners

PREREQUISITE

Passed the ITIL® 4 Foundation examination. Attendance of an accredited training course for this module is required for the exam.

TRAINING CONTENT

  • Module 1 Course Introduction
  • Module 2 Introduction to High-Velocity IT
  • Module 3 High-Velocity IT Approaches
  • Module 4 High-Velocity IT Operating Models Introduction
  • Module 5 ITIL Building Blocks for High-Velocity IT
  • Module 6 High-Velocity IT Culture
  • Module 7 Supporting Models and Concepts for Purpose
  • Module 8 Supporting Models and Concepts for People
  • Module 9 Supporting Models and Concepts for Progress
  • Module 10 High-Velocity IT Objectives and Techniques
  • Module 11 Techniques for Valuable Investments
  • Module 12 Techniques for Fast Developments
  • Module 13 Techniques for Resilient Operations
  • Module 14 Techniques for Co-created Value
  • Module 15 Techniques for Assured Conformance
  • Exam Preparation
  • Mock Exam

EXAMEN

  • Format Examen QCM, livre fermé
  • Durée 90 minutes (113 minutes si l’anglais n’est pas la langue native)
  • Nombre de questions 40, questions
  • Note de passage 70 % (28 bonnes réponses)

GET A QUOTE

We will be happy to share the price information once we know the number of participants and your preferred delivery channel.

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Posted in High Velocity IT